You may know that as a user of agileBase, you can subscribe to charts, to have them emailed to you monthly, weekly or daily.
For our product agile:NPDtech we’ve recently been working on customer success metrics so that customers can keep a track of how they’re doing after onboarding, where they’re seeing benefits and what they might want to focus on. As part of that work we wanted an easy way to send these metrics to groups of people, e.g. every user who’s a director or set up as a ‘project champion’.
So when editing charts, we also added the ability for an administrator to subscribe not just themselves but any role set up in the system. All users of that role will then receive that set of charts.
We’ve found this very useful ourselves, but the feature is now available in the platform for any customer to use! We hope that you also find a use and please let us know if you’ve any feedback once you’re tried it out.
Administrator set up
As an administrator, it’s easy to set this up. First make sure a role exists in the system with the users you want to target.
Then, in the tiles view, go to a view containing charts you want them subscribed to and click the visualisations button to see charts.
Click ‘send these charts monthly’ or whichever time period you prefer, then in the roles dropdown to the right, select the role you want to be subscribed. You can repeat this to add multiple roles. There are also other options you may wish to look at, such as the ability to include a set of data with each chart.
Finally, you can include some text to be sent in the report, if you want to include some background data on the charts or explain why they’re being sent. To do this, edit the view in the admin interface, go to the manage tab and write your text in the description box.
In other news, there’s been a user interface change that lots of customers have been requesting – the ability for the system to contract the view list at the top of the tile into a set of headings. Reducing large lists of views can make the system a lot more user friendly to new users, always one of our major aims, as well as reducing wasted screen space.
Moving the mouse over the view list will cause it to expand to show every view.
Please do contact us if you’ve any feedback or ideas for future changes.