Covid-19 and agileBase

A quick post to outline some actions we’ve taken so far and answer some questions.

Free additional users to enable home working

Where you can work remotely, we want to help.

That’s why for as long as the UK schools remain closed, agileBase will give you additional licenses at no extra cost. Helping your team stay safe, and your business stay productive.
For example, senior management may like to have logins in order to be able to step in to help other staff.

We are waiving any fees for additional users for as long as the schools stay shut, for a reasonable number of users at our discretion.

We’ll notify you when things change and give the option of retaining these licences at the prevailing rate or cancelling without cost.

Your system administrator can add users. Automated price increase notifications may still be sent out but we will follow up to cancel them.

We are also delaying any upcoming price review changes – all customers please see the email to your accounts dept.

Our cloud software keeps everything secure, even from home

Two Factor Authentication (2FA) helps to keep your company’s data more secure, to stop outsiders stealing it, editing or even deleting it.

When someone logs in from a new device or location, our Two Factor Authentication (2FA) system prompts them for a code sent to or generated by their phone, to prove their identity.

Also our Content Security Policy (CSP) is a security mechanism that, when someone’s logged in, prevents unwanted code from running.

Only specific places, like our own server and a couple of whitelisted services we use, like Google to display maps, can serve code to the browser.

Vital peace of mind when people are working remotely.

Concerned about agileBase’s business continuity? Don’t worry, we’re good

We’re experts in remote working, having always split our time between our Bristol office and our desks at home. So, we’re taking easily to the current change in circumstances, and this won’t impact our ability to support you.

What’s more we’re a multi-disciplinary team. If Coronavirus means any of us is temporarily out of action, the team will fill in and the show will go on.

We need you to tell us how we can help

Like most people right now, we find ourselves looking around and asking who and how we can help.

We can only begin to understand the challenges many of you are facing. That means we need you to tell us if this crisis shows you things which you feel we should be addressing.

For example, if anyone feels the need, we will be happy to run you through our own home-working processes, tools and systems to see if any are relevant.

Finally, we just want to say thank you.

We know you’ll be as worried as we are about the health of our loved ones, and the livelihoods of all around us. And yet many of you are working round the clock to help others, like those in the public sector and food manufacturing. For that we are all thankful.

If there is anything we can do to help, just ask.

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